Video chat quote
For those who have large furniture and other belongings in addition to the boxes that fit in cardboard boxes , but are unable to find time to actually inspect the home, or for those moving from areas where it is difficult for our staff to visit the home, we can provide a virtual inspection via video chat using LINE/Skype or Zoom. ( *We only accept requests for large furniture and a large amount of items during the morning, afternoon, and evening hours on weekdays from Monday to Friday, so if you only have boxes or a small amount, please use our inquiry form or online quote form! )
Please refer to the instructions from STEP 1 to STEP 4 below for how to use the service, and then enter your desired date and time and other details in the dedicated form (fields marked with * are required fields).
The customer information we receive will be used only to respond to your inquiry. Please read our privacy policy regarding the handling of personal information.
STEP 1
If you would like to receive a rough estimate via video chat, please fill out the form below with the necessary information and your desired viewing date and time (up to three choices), then click the submit button at the bottom.
Once we have adjusted the schedule of our inspection staff, we will inform you of the date and time of the inspection.
How to use
STEP 2
Once the date and time for the virtual inspection via video chat has been decided, please don't forget to download the software from the link below onto your smartphone. (If you would prefer something other than Skype, please contact us!)
Skype
download
STEP 3
We will contact you via video call via your Skype ID at the date and time we have provided you with, so please follow the instructions of the staff member in charge and go from the entrance to each room in order. Please point your smartphone at the items you wish to take home so that you can see the details and give verbal instructions.
Video chat
STEP 4
If you have any questions or requests regarding your move, please tell our staff during the video call.
After the virtual inspection is completed, we ask that you allow us a few days to provide you with a rough estimate, but if you are in a hurry, please contact us.